INFORMATION MANAGEMENT TOOLS FOR IMPLEMENTING AN EFFECTIVE ENTERPRISE BUSINESS CONTINUITY STRATEGY
The modern enterprise environment, in both the private and the public sector, is mainly characterized by the strong presence of information technologies, complex business functions and multiple software applications and electronic platforms. As a consequence, more and more IT managers are concerned about the possibility of system failure in case of an emergency or a crisis situation, which could result to the interruption of the critical business activities of the enterprise and, respectively, trigger signiﬁcant economic damage.
Jméno a příjmení autora:
Athanasios Podaras, Klára Antlová, Jiří Motejlek
Business continuity management, use case points, business continuity testing points, business function recovery
DOI (& full text):
The current work aims to the development of the Business Continuity Testing Points method which can help both IT as well as business managers deﬁne an efﬁcient business continuity strategy. The BCTP…více
The current work aims to the development of the Business Continuity Testing Points method which can help both IT as well as business managers deﬁne an efﬁcient business continuity strategy. The BCTP method stems from the UML Use Case Points theory which is a practically tested and accepted approach to SW complexity estimation. The Use Case Points methodology was selected as the theory behind the construction of the BCTP model, due to the fact that ﬁrstly, both theories share the requirement analysis task and secondly because complexity of information systems is strongly related to their recovery in cases of their unexpected failovers. In the Use Case Points theory IT analysts perform software requirement analysis by executing various business scenarios. The BCTP theory, on the other hand, is constructed to support the analysis of IT system recovery requirements, by executing multiple efﬁcient recovery scenarios. The method is a new approach to the objective determination of the Recovery Time Effort of a business function in comparison to the Rational Time Objective and the Maximum Acceptable Outage, which are deﬁned with regard to the Impact Value Level of the function. The most critical functions of the enterprise should be included in the Minimum Business Continuity Objective (MBCO) concept. MBCO refers to vital business functions without which the enterprise is not able to perform its basic operations. The Recovery Time Effort of a given business function is affected by multiple Technical, Environmental and Unexpected factors with precise weights and assessment values. Recovery exercises should be based on scenarios which include the unexpected factors that may delay the recovery process. The derived exercise results are proposed as drivers for the reassessment of the criticality of a business function.