BUSINESS SYSTEM AS AN EQUILIBRIUM OF INTENTION AND CAUSALITY
More than 20 years after the idea of business process-driven management was born there still exist essential insufﬁciencies in the understanding of how business processes should be modeled in order to respect this idea. These insufﬁciencies are manifesting themselves even in the existing modeling standards. As the modeling of business process is a necessary ﬁrst step in the process of implementing the process-driven management idea, this situation seems to be a main barrier of the needed putting this idea into the real life.
Jméno a příjmení autora:
Business process management, business process modeling, conceptual modeling, ontology, object dynamics, cybernetics
The article is aimed to draw the attention to the essential features of the business processes and business systems in the context of their modeling. We follow the root ideas of cybernetics in order…více
The article is aimed to draw the attention to the essential features of the business processes and business systems in the context of their modeling. We follow the root ideas of cybernetics in order to explain the concept of intentionality and its consequences in business system modeling as well as its impact on the business process modeling methodology and language. Possible way of reﬂecting these ideas in the business processes modeling methodology is outlined using the example of the process meta-model and business process patterns from the MMABP methodology. Then the concept of causality in business systems is explained and relevant informatics theories and techniques for modeling the real world causality are introduced in this context. Particular attention is paid to the topic of relationships between both basic types of the business system models: intentional business process and causal ontology model. General rules and principles of the consistency of models are discussed together with their methodological consequences. Basic types of the consistency of models – completeness and correctness – are identiﬁed and also the speciﬁc topic of ‘structural consistency’ is introduced in this context. In the conclusions section the needed reﬂection of these essential features in the modeling languages and methodology is analyzed and the basic insufﬁciencies of the contemporary approaches to the business process modeling are pointed out together with the outline of possible ways of their overcoming. As the main challenges in the ﬁeld of business process modeling methodology and languages we particularly identify the need for respecting all consequences of the fact that business process has to be always taken as a purposeful process as well as the need for implementing the self-perception of the process in order to allow it achieving the higher orders of prediction.