Supply chain, logistics platform, measuring efficiency, methodology, Delphi, AHP, DEA
Expanding markets highlight the importance of supply chains as well as logistics management, the effectiveness and efficiency of which rely on an extensive and complex array of interdependent logistics and supply chain issues: services, logistics networks (Bolumole, Closs, & Rodammer, 2015) and participants in the private and public sectors. Private sector organisations, mainly bearing responsibility for the cost-effectiveness and agility of the supply chain (Fawcett, Waller, & Bowersox, 2011), are under constant pressure to respond to new customer requirements. These greatly depend on the quality, accessibility and reliability of logistics networks and their infrastructure. Public sector organisations, mainly bearing responsibility for logistics networks and their infrastructures, thus face the challenge of planning a more “flexible logistics set-up, based on strategic rather than operational flexibility” (Abrahamsson, Aldin, & Stahre, 2003).