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Modelování procesů s prvky mobility


Information management

Modelování procesů s prvky mobility

Name and surname of author:

Tomáš Kozel

Year:
2011
Issue:
3
Keywords:
mobility, business process, BPMN, mobile process, location based services.
JEL clasification:
DOI (& full text):
Anotation:
Latest observations of IT development show that customers started to prefer mobility of devices and services recently. We can see the shift from desktop PCs to laptops, netbooks and tablets, from…more
Latest observations of IT development show that customers started to prefer mobility of devices and services recently. We can see the shift from desktop PCs to laptops, netbooks and tablets, from wired lines to wireless mobile network connection. It proves (confirms) the so-called Law of Mobility, which was formulated by Russell McGuire and which says that “the value of any product or service grows with its mobility” [9]. Mobile devices and technologies already offer number of multimedia and entertainment possibilities. They but also have the vast potential for utilization in business informatics for the support of different business processes. This text is focused mainly on the problem of support of mobile processes, but the possibility to transform selected static processes to the mobile ones can be also considered. Business process modelling is based on visual models well understandable for all people participating in the process of business analysis. Business Process Model Notation (BPMN) is widely used tool for business modelling. The article first discusses BPMN’s ability to deal with mobile business processes and introduces some suggestions for its extension in order to describe and mark better mobility in business process modelling. The second part of the article introduces basic terminology of the area and the next one analyses different aspects of mobility (time, location, position context). Useful “mobile” extensions of BPMN, like positional events, mobile activities, mobile participants etc. are developed at the end of the article. This article is supported by the grant no. 402/08/1046 „Models of firms with mobile oriented architecture” of the Czech Science Foundation.
Section:
Information management

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