Jozef Bucko, Lukáš Kakalejčík
Website usability and user experience are key measures of website quality (Sivaji & Tzuaan, 2012) and a key component of the websites that are commercially successful (Lowry et al., 2006). For today’s users, there are so many options in the environment of the Internet that each misstep in meeting user’s expectations might result in loss of the potential customer (Kakalejčík, 2016). Krug (2014) consider the usable website to be a place where a person of average (or even below average) ability and experience can figure out how to use the website in order to accomplish something without it being more difficult than is the value obtained by using it. The usable website has several attributes. It is useful, learnable, memorable, effective, efficient, desirable and delightful. Moreover, Aziz, Kamaludin, and Sulaiman (2013) add satisfaction and accessibility as additional features. Casaló, Flavián, and Guinalíu (2008) claim that perceived usability is an indirect factor that affects customer loyalty and positive word-of-mouth through satisfaction.
Blanka Klímová, Petra Poulová, Ivana Šimonová, Pavel Pražák, Anna Cierniak-Emerych
The problem of the developed countries is the aging of the population. Developing countries, for the time being, do not experience it so urgently yet due to the lower average age of the population, but their standard of living is also beginning to improve. In 2000, the percentage of older individuals aged 65+ years reached 12.4%. In 2030, this number should rise to 19% and in 2050 to 22% (Transgenerational, 2009). In Europe this population group aged 65+ represent 18% of the 503 million Europeans, which should almost double by 2060 (Patterson, 2006). This trend of aging population causes additional problems such as increased costs on the treatment and care of those elderly people (Maresova et al., 2015a; 2015b). Therefore, there is ongoing effort to extend the active life of this group of people in order to allow them to stay economically and socially independent. And current technological devices and services can assist them in this process.
Jalil Heidary Dahooei, Edmundas Kazimieras Zavadskas, Amir Salar Vanaki, Hamid Reza Firoozfar, Mehdi Keshavarz-Ghorabaee
Nowadays, organizations may deal with a variety of issues challenging the decision making such as overflow of data, lack of information, lack of knowledge and insufficiency of reports (Lin, Tsai, Shiang, Kuo, & Tsai, 2009). Over the years, management information systems including DSS, ES, EIS, and so on have been widely supported companies with their decisions; however, a key missing capability to manage decisions for emergencies, monitoring competition, collect data from different points of views, and carrying out constant analyses of numerous data and consider different variants of organization performance, is the major cause of failure to adequately meet the needs of enterprise decision-makers (Olszak & Ziemba, 2007). Given the widespread changes and the dynamics of today’s environment, organizations need to use new information systems that can analyse the various causal relationships both within and outside the organization. Hence they move towards using business intelligence (Gangadharan & Swami, 2004; Duan & Da Xu, 2012).
Mahsa Pishdar, Fatemeh Ghasemzadeh, Jurgita Antucheviciene, Jonas Saparauskas
Internet of Things (IOT) technology which turns out as a buzzword in the ICT contains elements such as biometrics, sensors and controlling data of the real world into the information technology platform (Mital et al., 2017). Research institutes predict its economic potential to be enormous and applicable in different industries such as healthcare, energy management, industrial automation, environmental management, trafﬁc management, logistic and supply chain management (Kim & Kim, 2016).
More than 20 years after the idea of business process-driven management was born there still exist essential insufﬁciencies in the understanding of how business processes should be modeled in order to respect this idea. These insufﬁciencies are manifesting themselves even in the existing modeling standards. As the modeling of business process is a necessary ﬁrst step in the process of implementing the process-driven management idea, this situation seems to be a main barrier of the needed putting this idea into the real life.