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The effects of private sector companies’ research and development investments on the adoption of cloud computing services in the European Union

Liviu Toader, Dorel Paraschiv, Vasile Dinu, Daniela Manea, Mihaela Mihai

As European economies rely more and more on know-how and technology, the importance of investment in research and development, especially from the private sector, is increasing. Private investment in research and development leads to innovation and the creation of know-how and technologies that can increase productivity, competitiveness and contribute to economic growth. Private investment in research and development is particularly important in dynamic sectors with high added value, such as… více

DIFFERENCES IN THE CAPACITY OF ADOPTION OF THE ENABLING ICTS FOR INDUSTRY 4.0 IN CHILE

Francisco Gatica-Neira, Mario Ramos-Maldonado

In the context of the Fourth Industrial Revolution this paper analyzes the factors that explain the degree of diffusion of some Information Technologies (ICTs) enabling Industries 4.0 in Chilean companies. In this group we find technologies such as: Big data, RIFD (Radio frequency identification), Cloud computing, ERP (Enterprise requirements planning), CRM (Customer relationship management), SCM (Supply chain management) and Computer security. Through the analysis of clusters, orderly logistic… více

COMPARISON OF CLOUD SERVICE CONSUMPTION IN THE CZECH REPUBLIC, VISEGRÁD GROUP AND EUROPEAN UNION

Martin Zbořil, Vlasta Svatá

Adoption of cloud services has an increasing trend for many years already and no indication that it should change in close future has occurred. Moreover, cloud consumption has been further enhanced due to the COVID-19 situation since a great number of employees started to work from home and therefore, they need to access resources over the internet. This article describes the performed analysis of official data provided by the European Union on the consumption of cloud services in the member… více

DEMAND FOR EMPLOYEES’ DIGITAL SKILLS IN THE CONTEXT OF BANKING 4.0

Anastasiia Mazurchenko, Martin Zelenka, Kateřina Maršíková

Digitalisation and technical development in the financial service sector have aimed to secure, increase the quality, and satisfy the interests of both customers and financial institutions in the current turbulent era. Together with this situation, there is a need to develop digital employees’ competencies in the financial sector. This paper aims to analyse the topical issue of digitalisation and demand for employees’ digital skills in connection with the COVID-19 pandemic situation based on… více

DETERMINANTS OF THE ADOPTION OF INNOVATIVE FINTECH SERVICES BY MILLENNIALS

Małgorzata Solarz, Magdalena Swacha-Lech

FinTech Adoption Index, expressed as a percentage of the digitally active population, for 27 countries of the world in 2019 reached the level of 64%. Millennials are the generation which, compared to others, is characterized by the highest level of FinTech adoptions. In Poland, in 2019, about 75% of the Millennials used the services of FinTech. This paper aims to analyse and evaluate the selected determinants of using the innovative FinTech services by Millennials in Poland. To investigate how… více

MODERATING ROLE OF USER EXPERIENCE AND IT RELIABILITY IN CONTROLLING INFLUENCE ON JOB PERFORMANCE AND ORGANIZATIONAL PERFORMANCE

Agnieszka Bieńkowska, Katarzyna Tworek, Anna Zabłocka-Kluczka

Controlling is a method, which is most often used in contemporary organizations. The expectation of improvement of the organization’s results is the most important reason of controlling implementation. The relation between controlling use and organizational performance is often taken for granted, however there are no comprehensive research explaining in detail how it affects results of organization functioning. The article attempted to fill in the existing research gap and explain how… více

RELATIONSHIP BETWEEN IMPERSONAL TRUST AND INNOVATIVE CULTURE: AN EMPIRICAL STUDY

Katarzyna Krot, Dagmara Lewicka

In the uncertain and volatile environment of the modern world, the role of trust is growing. A volatile business environment has forced organisations to deconstruct some of their structures and build other structures internally (Lewicka & Rakowska, 2017). These oftenoccurring and sometimes hardly predictable transformations, trigger natural resistance and uncertainty among members of organisations and, in consequence, a need for trust is born, not only towards the staff but also towards the… více

TECHNOLOGICAL AND ORGANIZATIONAL INNOVATION IN WAREHOUSING PROCESS – RESEARCH OVER WORKLOAD OF STAFF AND EFFICIENCY OF PICKING STATIONS

Izabela Kudelska, Rafał Niedbał

Contemporary enterprises operate on a highly competitive market. Turbulent environment and individual needs of consumers cause that plenty of enterprises cooperate with other organizations within a supply chain. The above conditions determine the need for the managers to make effective logistics decisions. Over the last few years, the enterprises faced some high cost pressures in numerous industries. Therefore, they started reorganizing and improving logistics process in order to allow further… více

STANDARDIZATION IN SERVICES: ASSESSING THE IMPACT ON CUSTOMER SATISFACTION

Oksana Koval, Stephen Nabareseh, Felicita Chromjaková

To achieve high competitiveness, the companies need to satisfy varying customer needs. The changing nature of customer preferences leads to the increased complexity of the processes in service companies. In order to deliver the services of the high quality at the accepted costs, the companies resort to the process standardization. However, excessive process standardization may lead to company’s inability to cater to the different customer needs, and hinder firm competitiveness over time. The… více

BENEFITS OF KPIS FOR INDUSTRY SECTOR EVALUATION: THE CASE STUDY FROM THE CZECH REPUBLIC

Martina Hedvičáková, Martin Král

Currently, there is a fourth Industrial Revolution known as Industry 4.0. This industrialization is characterized by structural changes in the substitution of labour by new technologies and capital. The paper focuses on the industrial sector, which is dominant in the Czech Republic and has a significant contribution to GDP and value added. It describes the current economic situation in Czech Republic and in European Union. Many companies use absolute indicators (such as sales, profits, ...) or… více