BUSINESS INTELLIGENCE AS A KEY INFORMATION AND KNOWLEDGE TOOL FOR STRATEGIC BUSINESS PERFORMANCE MANAGEMENT
Measuring and managing business performance is a relatively complex and difﬁcult process which is undergoing signiﬁcant changes both in practice and in research. Despite the ongoing effort to improve the methodology used, it seems that the traditional business performance management based primarily on ﬁnancial management has reached its limits and in recent years we have seen the development of new non-traditional indicators, methods and models based primarily on non-ﬁnancial methods, in particular on strategic and other qualitative indicators.
Jméno a příjmení autora:
Rastislav Rajnoha, Róbert Štefko, Martina Merková, Ján Dobrovič
Business intelligence, business performance management, information support for business and economics, strategic information systems, strategic management
DOI (& full text):
The indicators, methods and models applied in performance management in the past were largely based on ﬁnancial indicators and ﬁnancial management methods. Of course, we do not claim that ﬁnancial…více
The indicators, methods and models applied in performance management in the past were largely based on ﬁnancial indicators and ﬁnancial management methods. Of course, we do not claim that ﬁnancial indicators are not currently necessary or relevant, but as the business results showed, the management based only on the ﬁnancial statements is no longer enough. The paper focuses on the presentation of selected research results related to strategic business performance management. With the currently presented issue, we enter an area of research which is not as clearly deﬁned as it was in the case of a traditional ﬁnancially oriented approach to measuring and managing corporate performance which prevailed in the past. The aim of the paper is to analyse and synthetize ﬁndings regarding the chosen, mainly not traditional methods and models, which have started to be used for strategic business performance management. The results of our empirical scientiﬁc study provide interesting and valuable ﬁndings that the overall performance of industrial enterprises in Slovakia is to be looked at comprehensively strategically and not just in ﬁnancial terms. Why are some industrial enterprises more efﬁcient than others? What methods and procedures are applied by more efﬁcient companies? The answers to these questions can be found in our paper. We recommend industry enterprises to apply selected methods and models of strategic business performance management. The key tool in increasing the overall performance of the enterprise in the selected Slovak industries seems to be employing a system of strategic performance management, supported by a knowledge-based Business Intelligence Information System.