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RESTRUCTURING PARCEL DELIVERY NETWORK BY CONSIDERING DYNAMIC CUSTOMER DEMAND

Hyun-Woong Jin

Parcel delivery service, or courier service, is defined as delivering small and light parcels, quickly and accurately relying on sophisticated networks and the reliable tracking of the shipments (Ducret, 2014). Due to the rapid expansion of e-commerce, parcel delivery service industry became one of the fastest growing industries in the world and characterized as follows. First, it is an asset intensive industry since it requires huge investment on facilities such as delivering vehicles and hub facilities. Because of huge investment and long payback period, small and medium sized companies are seldom found in the market. Second, the core competencies of company are the speed and the accuracy of delivery.
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