| | |

Archive search


Fulltext search
Advanced filter

FINANCIAL CAPABILITY AS A FUNCTION OF FINANCIAL LITERACY, FINANCIAL ADVICE, AND FINANCIAL SATISFACTION

Khurram Ajaz Khan, Gentjan Çera, Sandra Raquel Pinto Alves

The capability theory is concerned with an individual’s ability and opportunity to act, which grants the freedom to live life as one pleases (Sen, 1993). Based upon this theory, financial capability relates to the ability and opportunity to act (Johnson & Sherraden, 2007). A more detail definition given by Brown (2020) that financial capability is classified as internally focused including knowledge, skills, and behaviour, and those that also acknowledge a person’s external context including systems and structures. Many scholars concur that the concept of financial capability is much broader than the idea of financial literacy (Johnson & Sherraden, 2007; Kempson et al., 2013; Shim et al., 2013; Taylor, 2011). Studies explain that financial capability is a broader term, and financial literacy is just a building block of financial capability. It also includes financial advice and financial inclusion (Johnson & Sherraden, 2007). According to Sen’s (1993) theory, financial capability comes from two sources: internal ability and, second, from external opportunity.
more

FINANCIAL ADVICE, LITERACY, INCLUSION AND RISK TOLERANCE: THE MODERATING EFFECT OF UNCERTAINTY AVOIDANCE

Gentjan Çera, Khurram Ajaz Khan, Zuzana Rowland, Humberto Nuno Rito Ribeiro

Not everyone has enough skills and abilities to tackle complex financial markets and make prudent financial decisions in uncommon situations. People worldwide have been using paid and unpaid sources for advice from someone they trust to overcome them. Numerous studies have witnessed fruitful results from financial advisors in financial planning, such as retirement planning and wealth creation (Irving, 2012; Stolper & Walter, 2017). The current issues, such as complexities of the financial market and difficulties arising out of the economic crisis, are becoming worrisome (Crotty, 2009; Taylor, 2011; Xiao & O’Neill, 2016). The volatile economic environment and the problems of retirement financial security (Wang & Shi, 2014) add to its severity. The most important of all is to know how to make a prudent economic decision in financial aspects (Lusardi & Mitchell, 2014). The suffering resulting from the likelihood of losing money due to erroneous financial conclusions leads to financial anxiety (Cwynar et al., 2020).
more

FINANCIAL CAPABILITY AND TECHNOLOGY IMPLICATIONS FOR ONLINE SHOPPING

Gentjan Çera, Quyen Phu Thi Phan, Armenia Androniceanu, Edmond Çera

The Internet plays a vital role in our daily life in that people can easily access our world and open international borders. Meanwhile, online shopping has been widely accepted as a way of purchasing products and services. It provides a dominant alternative to traditional retail shopping. Consumers can search for more information and select to compare product and price, more options, convenience. Online shopping offers more satisfaction to consumers save time (Katawetawaraks & Wang, 2011). However, the investigation of online consumer behaviour is relatively underdeveloped (Smith et al., 2013). Although online shopping behaviour is not a new topic, the unanswered question that what determines consumers’ willingness to purchase a product online have attracted many researchers. In this line of study, researchers identified factors influencing on purchase behaviour of the consumer based on Theory Planned Behavior (Ajzen, 1991), Technology Acceptance Model (Davis, 1989), Stimulus–Organism–Response (Mehrabian & Russell, 1974). The first approach focused on the direct impact on consumer behaviour. For example, Wu and Ke (2015) integrated a model of personality traits, perceived risk and technology acceptance in online shopping behaviour.
more

?
NAPOVEDA
reguired
Language