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New Articles – Business Administration and Management


PREDICTING JOB SATISFACTION AND WORK ENGAGEMENT BEHAVIOR IN THE COVID-19 PANDEMIC: A CONSERVATION OF RESOURCES THEORY APPROACH

Marcela-Sefora Nemțeanu, Vasile Dinu, Rebeka-Anna Pop, Dan-Cristian Dabija

Since December 2019, the SARS-CoV-2 virus has spread rapidly on a global scale (WHO, 2021), strongly affecting organizations from all sectors of activity. Employees, in particular (ILO, 2020), have been forced to quickly alter their work behaviors and manner of working, being obliged to abandon commuting to the workplace and resort to large-scale remote working (Nemțeanu et al., 2021a). The pandemic has made its strongest imprint on the sector of services (Fernandes, 2020), for whom teleworking has become ‘the new normal’ (Belzunegui-Eraso & Erro-Garcés, 2020; Nemțeanu & Dabija, 2021). This new context has dramatically altered task performance – employee productivity having been strongly affected due to the time needed to adapt to the new reality and working conditions (Belzunegui-Eraso & Erro-Garcés, 2020).
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WHAT DO MEMBERS EXPECT FROM CLUSTER MEMBERSHIP? THE CASE OF THE CROATIAN WOOD CLUSTER

Ivan-Damir Anić, Ivana Rašić, Zoran Aralica

Industrial clusters have been considered a successful form of firms’ organisation, and an instrument for increasing the competitiveness and growth of the region and firms’ performance (Aranguren et al., 2013; Abdesslem & Chiappini, 2016; Stojčić et al., 2019; Pecze, 2019). The idea behind cluster formation and its promotion is that firms benefit from agglomeration effects due to knowledge and technology spillovers, input and output sharing, and location externalities (Maffioli et al., 2016). Cluster organisations should facilitate collaboration among firms, scientific and public actors, networking, inter-firm linkages, sharing of information, resources, and knowledge to build new growth opportunities, and overcome coordination failures (Maffioli et al., 2016). Past research has examined the impact of clusters on firm performance in various industries and the wood industry as well, indicating that cluster membership has a positive impact on firms’ survival, innovation activities and performance – exports, productivity, and sales (e.g., Strøjer et al., 2003; Tödtling & Trippl, 2004; Wennberg & Lindqvist, 2008; Eisingerich et al., 2010; Abdesslem & Chiappini, 2016; Stojčić et al., 2019).
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MANAGING COMMUNICATION AND PARTICIPATION IN CANARY ISLAND FIRMS

Zamira Acosta Rubio, Jaime Febles Acosta, Audrius Banaitis, Fernando A. F. Ferreira

Business activities’ significance in economies worldwide underscores the importance of studying companies’ operations to determine their managers’ ability to adapt to changes arising from globalization. Business organizations and management aspects, however, include such a wide range of factors needing analysis that these variables must first be defined and the most relevant factors selected. This study sought to deepen the existing knowledge about managers’ preferences regarding the use of communication to generate employee participation in strategic business management processes. This topic is of particular interest in the Canary Islands, which is a complex area from an economic perspective due to its geographical fragmentation and distance from the main production centres that stimulate trade. These islands also depend significantly on external supplies of essential goods and have limited industrial and agricultural sectors but a quite dominant service sector.
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FACTORS HINDERING THE CONDUCT OF AUDITS OF CORPORATE SOCIAL RESPONSIBILITY REPORTS: EVIDENCE FROM POLAND

Anna Bartoszewicz, Anna Rutkowska-Ziarko

In recent years, non-financial reporting has become a global practice used by businesses almost all over the world. Its dynamic development can be also recently observed in Poland, which is reflected in the growing number of corporate social responsibility (CSR) reports published voluntarily by enterprises. Their scope includes non-financial results obtained within the environmental, social and economic area and informs about the risk associated with the initiatives undertaken by companies. Although the data contained in CSR reports are informative to stakeholders and are used in the decision-making process, there is a certain concern that they may lack reliability (compare with Dal Maso et al., 2020). It is not out of the question that companies, while promoting their activities, will disclose only selected, usually positive, aspects of their operations. Therefore, it appears reasonable to subject the disclosures presented in CSR reports to an audit, which, in this context, means an independent and objective verification of the non-financial information contained in the report, and their attestation (confirmation) in terms of reliability.
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AN EMPIRICAL STUDY TO INVESTIGATE THE COERCIVE MANAGEMENT BEHAVIOR: EVIDENCE FROM ACADEMIA

Niusha Eivazzadeh, Halil Nadiri

During recent decades, with the rise of worldwide competition and globalization, the noteworthiness of recruiting and retaining qualified employees has become an important factor in the success of the education industry (Gong et al., 2018). In other words, managing human resources plays a crucial role in increasing the sustainable competitive advantages of a higher education institute. Such a role is more profound in the education industry due to the direct effect of human resources, which consist of academics, on customers, who are students. Although recruiting highly talented academics is a challenging issue for human resource managers, retaining them within the organization, in the long term, requires high efforts and intention as well. It is quite clear that progress in science and technology improves the human being’s quality of life. Developing knowledge is the main purpose of the higher education system, which will be fulfilled by educating capable scientists. Academics and scholars are responsible for accomplishing this main goal of the higher education systém in universities. Iran is one of the countries which plays an active role in contributing to universal knowledge and technology (Naderi & Safarzade, 2014).
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